Here are some key contacts for MSU HealthTeam, no appointment required.

Main Clinical Line

Phone: (517) 353-1855
Toll-free: (800) 353-3464

A listing of all practices can be accessed through these numbers. Use this for getting to your clinic for questions regarding your care, making an appointment with your doctor, asking for a prescription refill and questions of that nature.

To Become a Patient

Phone: (844) 678-7883

Calling to get a new doctor appointment can be frustrating. Getting care for you and your loved ones should not be painful. How does simpler sound? One number, answered every day by Michiganians — even on holidays.

Our friendly telephone operators can connect you directly with our clinics during office hours. After-hours, your information is noted in our secure environment and waiting for the clinical staff when they arrive the following business day. So we are always at the other end of the telephone line to connect with you, day or night.

Compliments, Complaints/Concerns, Questions, and Suggestions

The nurse manager or clinic manager is your primary contact at each location where you have received services. For contact information by location, refer to our directory page and the appropriate practice.

For more information, visit our patient rights page.

Billing and Insurance

If you have a question or need assistance with payments, please contact MSU HealthTeam Patient accounts at 1-800-964-3968 or msuht.patientaccounts@hc.msu.edu.

Our office hours are Monday through Friday, 8 a.m. – 5 p.m.

If you would like to inquire about the types of insurances we accept, view the Patient Financial Services section of our site.

Medical Records

If you need a copy of your medical record sent to another provider, would like to request an amendment or anything related to your medical record, our information on Medical Records will guide you.

Phone: (517) 353-4905
Fax: (517) 432-2364
Email: ht.medicalrecords@msu.edu

Search for jobs

Search for current open positions careers.msu.edu by selecting MSU HealthTeam as the Major Administrative Unit/College.

Communications 

Phone: (517) 432-3101
Email: Melissa.Jegla@hc.msu.edu

Pharmacy Location

Address: 4660 South Hagadorn Road
Suite 100-first floor
East Lansing, MI 48823

Phone: (517) 353-3500
Email:msuhealthcarepharmacy@msu.edu
Fax: (517) 353-3510

web: https://pharmacy.msu.edu/

PLEASE NOTE: Electronic Mail is not secure, may not be read every day, and should not be used for urgent or sensitive issues.

Chief Executive Officer

West Fee Hall
909 Fee Road, Room D130
East Lansing, MI 48824

Phone: (517) 353-5366
Email: HealthCare.Comms@msu.edu

Please call your specific practice location for patient care concerns. Do not email any emergent issues. Practice location contact numbers can be found on our directory page.